Performance measurement in urban development: unfolding a case of sustainability KPIs reporting
نویسندگان
چکیده
Purpose This study aims to explore the potential dynamics between performance measurement at organisational level and emerging urban development projects macro-institutional field of sustainability governance accountability. Design/methodology/approach Using a theoretical triangulation three theories, namely contingency theory, institutional theory social cognitive this investigates not only macro-micro dynamics, but also (recursive) micro-macro development. an Egyptian public sector organisation its sustainable energy project as empirical example, interviews, documents observations were collected. Findings The emerged (unintended) implementation system, key indicators (KPIs) reporting system. Contributing previous literature, these have been institutionalised through (three) interrelated levels: (macro-field) contingencies pressures for KPIs reporting, (organisational) institutionalisation system then (micro-organisational) role reports in (re)making political decisions. Research limitations/implications faced some limitations that paved way future research axes. For security reasons, difficulties encountered conducting interviews with government actors under study. Also, due practical separation environmental from case study, is outside scope. Practical implications Sustainability may influence decision-making processes specific context. These increase management opportunities auditing, transparency, accountability governance. guide lower prices poor villages smart consumption improve community health. Social decision-makers' understanding consumer behaviours societal changes. help making appropriate decisions their welfare regular consumption. Not citizens, advantage extend employees employees' promotion, training access government-funded academic professional scholarships. Originality/value attempt develop current analyses using triadic analytical approach. fed literature extended clarified (multi-level) (two-way)
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ژورنال
عنوان ژورنال: Journal of accounting in emerging economies
سال: 2023
ISSN: ['2042-1176', '2042-1168']
DOI: https://doi.org/10.1108/jaee-09-2021-0299